Q1: Are you a manufacturer or a trading company?
A1: We are an experienced towel manufacturer.
Q2: What are the key features of your towels?
A2: Our towels are known for their top-quality materials, superior absorbency, durability, and softness. We offer a wide range of customizable options including size, color, embroidery, and packaging to meet specific client needs.
Q3: How do you ensure the quality of your towels?
A3: Quality is our top priority. We implement strict quality control measures throughout our production process. Our towels undergo rigorous testing for colorfastness, absorbency, shrinkage, and durability. We also have a dedicated quality inspection team to ensure each batch meets our high standards before shipping.
Q4: Can I customize the towels according to my requirements?
A4: Yes, we offer extensive customization options. Our design team is available to assist you in creating the perfect product.
Q5: How can I place an order or request a sample?
A5: Placing an order or requesting a sample is easy. You can contact our sales team through Alibaba International Station, email, or phone. We will guide you through the process, provide a detailed quotation, and assist with any customization needs. Samples are available upon request, and we may charge a sample fee that will be refunded upon placing a bulk order.
Q6: How long does it take to produce and ship my order?
A6: The production time for standard orders is typically 20-30 days. Customized orders may take longer, depending on the complexity of the customization. We strive to meet our clients' deadlines and will provide a detailed timeline once the order specifications are confirmed. Shipping times vary based on the destination and shipping method chosen.
Q7: What are your payment terms?
A7: We offer flexible payment terms to accommodate our clients' needs. Common payment methods include Via Trade Assurance, T/T, PayPal, L/C, Western Union. A deposit is usually required upon order confirmation, with the balance due before shipment.
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